Corporate training and its need
Corporate training is imparted by companies to make sure that their employees are compliant with the advancement and latest use of technology. Updating employees’ skills provides a better version of the employees that too with an increased productivity.
Corporate trainings are very essential to groom the fresh college graduates who are just starting off with a career in the field. It aims at making the employees equipped with aptitude and contemporary corporate knowledge to meet the company’s requirement.
Lets us have a look at the 5 major spheres of corporate training and how they serve the organization’s interest:
1. Why training in client communication is important?
Client servicing professionals need specialized training in the sphere of communication, problem redressal and client management because they are the spokespersons for the organization. They, indeed, are the interface between the company and the clients.
An inefficient client manager may bring a bad name to the organization due to their poor problem-solving abilities and unclear communication. Hence, it is of utmost importance for an organization to train their employees in the basic practices of client handling.
Be an efficient spokesperson!!
2. Why training in workplace ethics is required?
Ethics are the guiding principles that encourage an employee to work in the true spirit. Ethical practices are a must, no matter what profession you may practice; you should stick to it, and follow it.
In order to get a job done, a fresher or a seasoned employee may resort to some unethical
practices that are wrong as per the company’s policy. So it must be a top priority for a company to train their employees to act ethically and work within the prescribed set of code and exhibit proper conduct.
Being ethical never goes out of fashion!!
3. How training in safety and emergent situations can help masses?
All of us must have heard the cases of Malala Yousaf Zai and Neerja Bhanot who with their sheer wit and presence of mind saved the lives of many fellow human beings. A training programme regarding safety measures and dealing of emergency situations like an office fire, a short circuit and other crises will surely help the employees in facing such situations with more preparedness.
Be a hero in times of need!!
4. How bridging the skill gaps make a difference?
As per the American motivational speaker and author Simon Sinek, “You don’t hire for skills, you hire for attitude. You can always teach skills.” Keeping up with the latest technological changes and software advances will definitely help the employees to work to the best of their capacities and contribute positively in the network output.
Training in skills generation and skills management can do wonders as everybody agrees there is a stark difference in the theoretical knowledge that a student gains through the class lectures and the real world of work, i.e., the corporate office.
After all, it’s the will, not the skill.
5. Why training in cybersecurity norms has become of utmost importance nowadays?
Cybersecurity is the protection of internet –operated systems, including hardware, software and data, from cyber attacks. Due to the increasing trend of unethical hacking and data breaches, it is always advisable for the company to train its employee towards a more proactive and adaptive approach of securing data.
Phishing, social engineering, ransomware and malware are the most common cyber threats afflicting corporate working scenario. It is therefore, important to educate the employees so that they may not fall easy prey to these malpractitioners and may end up in losing important data and records.
The corporate working atmosphere also calls for comprehensive training programmes in the area of teamwork, leadership management, anti-harassment norms and building a corporate identity. At end of the day, it’s all about the organization and not an individual person; individuals are mere channels
working towards a broader goal of company’s development and fulfillment of desired goals and objectives laid by a company.